Such were the words that Chancellor Merkel used to express her deep shock at the revelation that it was apparently the co-pilot who had intentionally crashed the Germanwings Airbus 320 into the southern French Alps on 24 March 2015, killing all 149 passengers and crew onboard, in addition to himself.
The photo is from the visit of Ms. Merkel, together with French President Hollande and Spanish Prime Minister Rajoy, to the area of the crash on 25 March.